Privacy Policy
Effective [Effective date]
This policy explains what TX Gutter Expert [confirm registered legal entity name] ("we", "us") collects when you use txgutterexpert.com, why we collect it, who we share it with, and the choices you have. It applies to this page and to the forms on it.
Information you give us
When you complete a form, request an estimate or inspection, or contact us, we collect what you enter. Depending on the form, that includes:
- Your name, phone number and email address
- The property address and details about the property
- What you told us about the project: scope, timeline, condition, and anything you typed into a message field
- Any insurance or financing detail you chose to share with us
Information collected automatically
Like most websites, this page records technical information when you visit. That includes your IP address, device and browser type, the pages and elements you interacted with, the time of your visit, and the site or ad that referred you. We collect it through cookies and similar technologies described below.
How we use your information
- To respond to your request and schedule an inspection, estimate or appointment
- To perform the work you engage us for, and to communicate about it
- To send you information about our services, offers and follow-ups, where you have not opted out
- To measure how our advertising performs and to improve this page and our forms
- To detect fraud or abuse, and to meet legal, tax and insurance obligations
Calls, texts and marketing messages
By submitting a form on this page you agree that we, and the contractors or partners who fulfil your request, may contact you at the phone number and email address you provided (including by automated dialing system, prerecorded message or text message) about your request and our services. Consent to receive marketing messages is not a condition of purchase.
Message and data rates may apply. Reply STOP to any text message to opt out of further texts, or HELP for help. You can ask us to stop contacting you at any time using the details at the end of this policy, and we will honor it.
How we share your information
We do not sell your personal information for money. We share it only as follows:
- Service providers who operate this page, host our data, send our email and text messages, or run our scheduling and CRM systems, under contract and only for those purposes
- Contractors, installers or partner companies who need your details to carry out the work or quote you requested
- Advertising and analytics platforms, in the form described in the next section
- Insurers, lenders or warranty providers, where you have asked us to work with them on your project
- Anyone we are required to share with by law, court order or regulator, and any party to a merger or sale of our business
Cookies and advertising technologies
This page may use cookies, pixels and tags from advertising and analytics providers (for example Meta and Google) to understand which ads and pages lead to enquiries, and to show you our advertising elsewhere. Some of these providers may treat this activity as a "sale" or "sharing" of personal information under certain state privacy laws.
You can control cookies through your browser settings, and you can opt out of interest-based advertising through your device settings and through the ad-industry opt-out tools at optout.aboutads.info and youradchoices.com. Blocking cookies may stop parts of this page working as intended.
Your choices and rights
Depending on where you live, you may have the right to request a copy of the personal information we hold about you, to have it corrected or deleted, to opt out of targeted advertising or the sharing of your information, and to not be discriminated against for exercising those rights.
To make a request, contact us at info@txgutterexpert.com. We will verify who you are before we act, and we will respond within the time your law allows. You may also appoint an authorised agent to make a request for you.
How long we keep it
We keep enquiry and customer records for as long as needed to serve you and then for as long as our tax, insurance, warranty and legal obligations require. When a record is no longer needed for any of those purposes, we delete it or remove what identifies you.
Security
We use reasonable administrative and technical measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, and any information you send us is sent at your own risk.
Children's privacy
This page is meant for adults arranging work on a property. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this policy as our practices or the law change. The effective date above tells you when this version took effect, and continuing to use this page after a change means you accept the updated policy.
Contact us
Questions about this policy, or a request about your information, go to TX Gutter Expert [confirm registered legal entity name] at info@txgutterexpert.com or (830) 465-3048. Our mailing address is [Street address], Cibolo, TX 78108.
